TRAIN / METRO TRAFFIC MANAGEMENT SYSTEM
TTM Workflow
RESOLVEIN
METRO & RAIL OPERATIONS
The Train Traffic Management System (TTMS) is designed to ensure safe, efficient, and real-time monitoring of metro/train operations. It integrates:
- Incident Management
- Maintenance Handling
- Ticket Tracking
- Security & Emergency Response
- Vendor & Staff Coordination
The system enables centralized control, faster decision-making, and improved operational efficiency.
Incident Management Lifecycle
The workflow follows a closed-loop lifecycle ensuring no issue is left unresolved:
π Workflow Stages:
- Incident Logging – Issue reported from station/control room/system
- Incident Assignment – Assigned to responsible team
- Incident Tracking – Real-time monitoring of progress
- Categorization & Prioritization – Based on severity
- Resolution & Closure – Fix applied and validated
π§ End-to-End Operational Flow
Issue Detected → Logged → Categorized → Assigned → Action Taken →Tracked → Verified → Closed → Report Generated
βοΈ Types of Incidents Handled
π¨ A. Technical Issues
- Signal failure
- Train delay/system fault
- Communication breakdown
π§ B. General Maintenance
- Electrical faults
- Mechanical issues
- Infrastructure damage
π¨βοΈ C. Duty In-Charge Management
- Shift assignment
- Escalation matrix
- Responsibility tracking
π’ D. Vendor Access Management
- Controlled entry
- Work authorization
- Vendor performance tracking
π« E. Ticket / Issue Management
- Issue creation
- Status tracking
- SLA monitoring
Critical Incident Handling (Station Level)
High-priority incidents require immediate escalation and emergency protocols:
π¨ Critical Cases:
- Theft
- Arms detection
- Blast threats
- Suspicious substances
- Fire incidents
- Unauthorized access/activity
β‘ Workflow:
Detection → Auto Alert → Control Room Notification →
Emergency Team Dispatch → Action → Situation Control → Report
System Features
 | β Core Functionalities
ποΈ Platform Capabilities
π Performance Benefits
π Security & Monitoring
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